Terms of Use
Welcome to the Anna’s Beauty Candles Store online store. Using the website and placing an order through our online store implies acceptance of the following terms of use.
1. General information
Anna's Beauty Candles Store is an online store that sells handmade aromatic products, candles, wax melts, wardrobe fragrances and related decorative and room fragrance items.
Access and use of the website is at the visitor's/user's own risk. By browsing the website or submitting an order, you accept these terms.
2. Products
The products displayed in the online store are presented with as much accuracy as possible in terms of their description, price and characteristics.
Because many products are handmade, there may be slight variations in color, shape, decoration, or final appearance from the photos. These variations are not considered a defect, but a natural characteristic of handmade creation.
3. Product prices
Product prices are displayed in euros (€). Anna’s Beauty Candles Store reserves the right to modify product prices without prior notice.
The final price of the order appears before the purchase is completed and includes the cost of the products and, where applicable, shipping costs.
4. Orders
The customer is responsible for correctly filling in their details when ordering, such as name, address, telephone number and email.
In case of incorrect or incomplete information, Anna's Beauty Candles Store is not responsible for any delay or failure to deliver the order.
After completing the order, the customer receives confirmation via the contact information they have provided.
5. Payments
Available payment methods are displayed during the checkout process. Transactions are made through secure payment methods.
Anna’s Beauty Candles Store does not store full bank card details on its website.
6. Product availability
We make every effort to ensure that availability information is accurate. However, if a product is unavailable after you place an order, we will contact you to update, replace, or cancel the order.
7. Handmade and personalized products
Some products may be manufactured or customized according to customer choices or notes, such as scent, color, design, or additional details.
For personalized products, the customer must clearly state their preferences in the order comments. The store may contact you to confirm details before the completion of production.
8. Copyright
All content on the website, such as photographs, texts, logos, graphics and design elements, is the intellectual property of Anna’s Beauty Candles Store or is used with permission.
Copying, reproduction, distribution or use of the content without prior written permission is prohibited.
9. Limitation of liability
Anna’s Beauty Candles Store is not responsible for any technical problems, outages, delays or errors that may occur while using the website.
It is also not responsible for damages that may arise from incorrect use of the products. The customer must follow the usage and safety instructions that accompany each product.
10. Changes to the terms
Anna’s Beauty Candles Store reserves the right to modify these terms of use at any time. Changes are effective from the moment they are posted on the website.
11. Contact
For any questions regarding these terms of use, you can contact us at:
Email: annasbeautygr@gmail.com
Phone: +30 2152151923
