Privacy Policy
Who are we?
The online store operates under the brand name Anna’s Beauty Candles Store and offers handmade aromatic products, candles, wax melts and related items.
For any issue regarding this Privacy Policy or your personal data, you can contact us at the email: annamariamantoybaloy@gmail.com.
What personal data do we collect?
When using our website and online store, we may collect the following data:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Order details
- Comments or notes you leave when ordering.
- Cookies and technical website usage data.
This information is necessary primarily for the completion, shipping and servicing of your order.
Orders and payments
When you place an order in our online store, we collect the necessary information so that we can process and ship your order.
Your order details may be used for:
- Order confirmation and management
- Shipping products
- Contact you for clarifications
- Issuance of legal documents, where required
- Managing changes, returns or cancellations
We do not store full bank card details on our website. Payments are made through secure payment providers, in accordance with their own terms and privacy policies.
Cookies
Our website uses cookies for the proper functioning of the online store, to improve the user experience and, where necessary, for statistical or advertising purposes.
Necessary cookies help to operate basic services, such as:
- Shopping cart
- Order completion
- User login
- Website security
If you leave a comment on the website, you can choose to save your name, email, and website in cookies, so you don't have to fill them in again for the next comment. These cookies last for up to one year.
If you visit the login page, a temporary cookie may be created to check if your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close the browser.
When you log in to your account, cookies are created to store your login details and display preferences. Login cookies typically last two days, but if you select "Remember me," your login may remain active for a longer period of time.
You can delete or disable cookies through your browser settings.
Who do we share your data with?
Your personal data is not sold or provided to third parties for independent use.
However, they may be shared, where necessary, with partners who contribute to the operation of the online store, such as:
- Courier companies or transport companies
- Payment providers
- Website hosting providers
- Technical support providers
- Accounting or legal partners, where required
If you request a password reset, your IP address may be included in the reset email.
How long do we keep your data?
How long do we keep your data?
Order data is retained for as long as necessary for tax, accounting, legal and administrative reasons.
If you leave a comment, the comment and its metadata may be retained indefinitely so that we can automatically recognize and approve subsequent comments.
For users who create an account on the website, we store the personal information they provide in their profile. Users can view, edit or delete their personal information, with the exception of their username. Website administrators can also view and edit this information.
What rights do you have over your data?
You have the right to request:
- Access to the personal data we hold about you
- Correction of inaccurate or incomplete data
- Deletion of personal data, where permitted
- Restriction of processing
- Objection to processing
- Receive a copy of your data in electronic format
If you have an account on the website or have left comments, you can request to receive a record of the personal data we hold about you. You can also request that your personal data be deleted.
The right to erasure does not apply to data that we are obliged to retain for administrative, legal, tax or security reasons.
To exercise your rights, you can contact us at the email: annamariamantoybaloy@gmail.com
Where your data is sent
Guest comments may be screened through an automated spam detection service.
Also, some data may be processed by service providers used to operate the website, such as hosting, payment, shipping or security services.
Data security
We take appropriate technical and organizational measures to protect your personal data from loss, unauthorized access, alteration or misuse.
Although we make every effort to protect your data, no method of transmission or storage over the internet can be considered completely secure.
Changes to the Privacy Policy
This Privacy Policy may be updated from time to time to respond to changes in the operation of the website or in applicable legislation.
Email: annasbeautygr@gmail.com
Phone: +30 2152151923
